Managing an employee whose family owns the business can be a tough task, according to Alexis Grolin, representative of Mulliez Family. He was speaking at CEIBS 5th Family Heritage Forum on September 24, 2016. He believes it helps if they have learned the business from the ground up, through internships and hard work in and outside of the family business. It also helps if experienced managers mentor them so they can grow into their roles, said Grolin.