Professor Liang Chao is an Associate Professor of Operations Management at CEIBS. Prior to joining CEIBS, she was an Assistant Professor of Operations Management at Cheung Kong Graduate School of Business (CKGSB). Dr. Liang received her Ph.D. in Operations Management from University of Texas at Dallas (UTD).

Dr. Liang’s research concentrates on the interdisciplinary studies of operations management and marketing, behavioral operations management, and supply chain management. Her studies focus on how customer behavior influences product rollover, innovation, inventory storage location, pricing decisions, etc. In a recent work, she investigates how supply chain traceability impacts food safety. Dr. Liang has multiple papers which have been published or accepted in FT Top 50 journals including Management Science and Production and Operations Management. Her paper published in Production and Operations Management which discusses how strategic customer behavior affects product innovation was the finalist in 2012 POM Supply Chain College Student Paper Competition. Dr. Liang was invited to present her research at numerous academic conferences and universities. Besides, she has been serving as the POMS Editorial Review Board member since 2018, and is also the ad-hoc referee of academic journals such as Management Science, Marketing Science, Manufacturing & Service Operations Management.

Dr. Liang is a passionate teacher, and she has been teaching for MBA, FMBA, EMBA, and Executive Education students. Her courses such as Intelligent Manufacturing and Enterprise Upgrading/ Digitalization, and Operations and Supply Chain Strategies, have been well received.