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Tuesday, December 8, 2020

The Future of Work: Managing Human Capital and the New Employee Experience

Please join us on December 8, 2020, for this special webinar with Mercer and Alibaba on Managing Human Capital and the New Employee Experience.

About the Webinar

During this session we will explore the impact of COVID-19 on the employee experience – now and in the future. How can organisations redesign their Employee Value Proposition and Reward strategies to respond to the recent disruption? What are consequences for the business of this new shape of work? And, how can leaders and HR respond to these changes and create agile and resilient organisations?

About the Future of Work Webinar Series

Life as we know it is undergoing a radical transformation. Where once the topic of the future of work was centred around rapidly advancing technology, we must now consider the long-term shift influenced by a global pandemic. The impact of COVID-19 has been widespread, dramatically changing the future of the work landscape for us all, from where we work to how we interact with our peers, how we apply for jobs or recruit talent, how we manage and lead teams and even how we define success.

This webinar series will ask a number of important questions about the future workforce, including:

  • What changes should we prepare for in terms of culture, leadership, talent, diversity and strategy and what are the implications for you?
  • With different markets progressing at different paces, how does this impact the global workforce?
  • What can we expect to see in terms of transformation in Europe compared to China?

Our Speakers

Prof. Zheng Xue, Assistant Professor of Management, CEIBS

Dr. Zheng holds a PhD in Organisational Behaviour and specializes in the areas of Leadership, Conflict Management, and Negotiations and Decision-making. She is currently researching how envy and power influence leaders’ ethical behaviours. Moreover, she is researching how power and status shape the effectiveness of apologies and forgiveness in workplace conflict resolution. 

Katerina Psychopaida, Practice Lead, Employee Experience Solutions, Europe + UK&I, Mercer

Katerina is the Practice Lead for Employee Engagement and Experience at Mercer Europe and UK, she leads a number of initiatives and international engagement programmes in the region.

Joost Houtman, Principal Consultant, Mercer

As a Principal Consultant in Mercer's Career practice, Joost works with clients across a range of consulting projects, including engagement surveys and human capital strategy. His focus is on advising organisations on the design and execution of human capital research, the analysis of HR data, and the design of practical interventions.

Fan Xin, European Regional HR, Alibaba France, Italy, Belgium, Luxembourg

Fan Xin gained her exposure & expertise from industry top players e.g. Intel, Louis Vuitton, L’Oreal and now Alibaba. Since 2018, Xin joined the globalization efforts of Alibaba Group, being the very first HR based in Europe mainland, she now covers several countries in the continent. Fluent in English, French, Chinese, she is passionate about intercultural collaboration, disruptive creativities, executive coaching, fine arts and arts de vivre.

This webinar will be moderated by Dr. Robert Straw, CEO, CEIBS Zurich Campus.

Partners & Organisers

This webinar is presented in partnership with:


Event Details

Date: December 8, 2020
Time: 13:00-14:00 CET / 20:00-21:00 CST
Venue: Online
Language: English
Contact: Please contact Hannah Saxby at h.saxby@ceibs.ch with any enquiries.