BIBLIOGRAPHY

Following is a list of books for those of you interested in expanding your OM knowledge, probably after the MBA. The highlighted titles are the ones we would recommend you to read first.

TEXTBOOKS

• Chase, R. B., Aquilano, N. J., Jacobs, F.R., Production and Operations Management; Manufacturing and Services, Richard D. Irwin, Inc., 1998
• Chopra, S. and Meindl, P., Supply Chain Management, Prentice Hall, 2001
• Krajewski, L. J. and Ritzman, L. P., Operations Management: Strategy and Analysis (fifth edition), Addison-Wesley, 1999.
• Nahmias, S., Production and Operations Analysis, McGraw-Hill International Editions, 1997.
• Schmenner, R. W., Production/Operations Management; Concepts and Situations, MacMillan. 1989
• Schonberger, R. J., Operations Management. Continuous Improvement , Irwin, 1994.
• Slack, N. et al., Operations Management, Pitman.

SERVICE COMPANIES

• Fitzsimmons, J. A. and Fitzsimmons, M. J., Service Management, McGraw-Hill, 1998.
• Heskett, J. L, Sasser, W. E., Hart, C. W. L. , Service Breakthroughs, Free Press, 1990.
• Heskett, J. L, Sasser, W. E., Schlessinger, L. A. , The Service Profit Chain, Free Press, 1997.
• Lovelock, C. H., Managing Services: Marketing, Operations and Human Resources, Prentice Hall, 1988.
• Lovelock, C., Product Plus, McGraw-Hill, 1994.
• Normann, R., Service Management: Strategy and Leadership in Service Businesses, John Wiley, 1984.

JUST IN TIME

• Hall, R.W., Attaining Manufacturing Excellence; Just in Time, Total Quality, Total People Involvement, The Dow Jones-Irwin/APICS Series in Production Management, 1987
• Japan Management Association, Kanban. Just-in-time at Toyota, Productivity Press, 1989.
• Monden, Y., Toyota Production Systems: an integrated approach to just-in-time, Industrial Engineering and Management Press.
• Schonberger, R. J., Japanese Manufacturing Techniques; Nine Hidden Lessons in Simplicity, The Free Press, 1982.
• Suzaki, K. The New Manufacturing Challenge; Techniques for Continuous Improvement, The Free Press, 1987.

PRODUCTION PLANNING & INVENTORY MANAGEMENT

• Silver, E. A., Pyke, D. F. & Peterson, R., Inventory Management and Production Planning and Scheduling, J. Wiley, 1998.
• Vollmann, T. E., Berry W. L., and Whybark, D. C., Manufacturing Planning and Control Systems, Richard D. Irwin, Inc.
• Zipkin, P.H., Foundations of Inventory Management, McGrawHill, 2000 (textbook on theory of inventories)

QUALITY MANAGEMENT

• Garvin, D., Managing Quality: the strategic and competitive edge, The Free Press, 1988.

GENERAL OM ISSUES

• Goldratt, E., The Goal, The North River Press.
• Hayes, R. H., Wheelwright, S. C., Restoring our Competitive Edge; Competing Through Manufacturing, John Wiley & Sons, 1984
• Hayes, R. H., Wheelwright, S. C., Clark, K. B., Dynamic Manufacturing; Creating the Learning Organization, The Free Press, 1988
• Schonberger, R. J., World Class Manufacturing; The Lessons of Simplicity Applied ,The Free Press, 1986