Managerial Psychology in Practice

Date: 2020 TBD
Venue: Shanghai
Note: Due to the epidemic, the actual starting time for the courses shall be subject to the notice from the class coordinator.


The programme is directed at managers who influence the practice of cooperation in their organisations. Leaders and professionals who want to increase the organisational effectiveness by strengthening the quality of the relationships with colleagues and employees.


Early in your career, you can get into your stride in the workplace with a strong competence. If you move up the career ladder to an executive position, an ability to establish good interpersonal relationships will be crucial to your success. You will need to figure out how to build a high-performance team, unlock the potential of employees, and tackle the conflict of interests between individuals and the team.

The objective of this programme is to provide managers, leaders and entrepreneurs with insights and tools to enhance the performance of the organisation by unleashing the potential of employees. A deeper understanding by leaders of the psychological factors that influence collaborative processes will strengthen the capacity of people work with differences and create synergy. You can also foster the culture of collaboration that emphasizes respect and trust to inspire employees to pursue an all-win result and improve their capability for change and innovation, with an aim to building a high-performance team. The dynamics of interpersonal relationships will be explored from a managerial perspective. How can a leader free followers from their anxieties that limit their performance? We will analyse how the leadership styles influences the cooperation in teams and what needs to be done to develop success and high performance. We will show the influence of the unconscious processes and emotions on interpersonal, team and organisational level. We will analyse how organisational routines are used, by managers and employees, as social defenses against loosing face.

Programme Coverage

  • The impact of perception, mental models and personality
  • Complex emergent dynamics of interpersonal relations
  • Leadership: Coaching for performance
  • Conflict management: Dealing with differences
  • Psychological dimensions of decision making, cooperation and change

A certificate of completion will be awarded

Programme Fee

RMB 32,800

Programme Fee includes tuition, case licensing fees, lunches, stationery, other course materials, interpretation and translation fees if required. The full fee must be paid within two weeks upon receipt of the payment notice. Applications made within 30 days of the start of a programme require immediate payment. CEIBS reserves the right to amend information on this programme including price, discount, date, location, faculty, daily schedule and other details.

Contact Us

Tel: (86 21) 2890 5187
Address: 699 Hongfeng Road, Pudong, Shanghai

Tel: (86 10) 8296 6688
Address: Building 20, Zhongguancun Software Park, 8 Dongbeiwang West Road, Haidian District, Beijing

Tel: (86 755) 3699 5199
Address: Suite 10A, Taihua Wutong Industrial Park, Gushu Development Zone, Hangcheng sub-district, Baoan, Shenzhen

Visiting Professor of Management and Organisation, CEIBS

Programme Objective

This Programme aims to provide executives, leaders and entrepreneurs with deep insights into the psychological dimensions of collaboration within the organisation, and probe into the dynamics of interpersonal relationships from a managerial perspective. The Programme will focus on how the psychological dimensions of cooperation and decision-making affect the high-performance organisational culture. Participants are expected to reflect on how they communicate with and exert an influence on others.

Programme Benefits

Participants will be better able to:

  • Understand how the psychological dimensions will enhance success, change and innovation
  • Observe, diagnose, and interpret behaviour
  • Understand the psychological effects of anxiety, competition, fear of failure on performance
  • Choose appropriate interventions to break down barriers to cooperation
  • Avoid escalation in dealing with conflicts
  • Stimulate a culture of mutual expectation and respect
  • Deal with differences constructively to stimulate creativity and innovation
  • Understand their own strengths and weaknesses in their style of leading

Participants will improve their leadership abilities in the following areas:

  • Improving interpersonal relations by reducing misunderstanding and anxiety
  • Develop personal courage to challenge outdated practices
  • Balancing conflicting interests
  • Being a role model as leader for others
  • Creating a performance culture on the level of the group and organisation
  • Manage the complexities of face-to-face and group relations

Programme Schedule

Day 1


Introduction to the Programme

  • The psychological dimensions of cooperation: The multilevel approach
  • Case study
  • The rationality of the irrational

The Role of Perception, Mental Models and Personality

  • Balancing competing dynamics
  • Exercise: discovering your core qualities, pitfalls, challenges and allergies
  • The impact of mindset, assumptions and scripts on behaviour
  • Movie analysis

Day 2


Dynamics of Interpersonal Relations

  • Exercise: Lifeline
  • Building effective one-on-one work relationships
  • The influence of expectations and projections in hierarchical relations
  • Pathology of leaders: Narcissism and addiction to power and control

Leadership: Coaching for cooperation and high performance

  • Case study
  • Balancing the need for support and the need to challenge
  • Leadership: building trust through bonding
  • Understanding different work styles

Day 3


Conflict Management: Dealing with Differences

  • Exercise
  • Dynamics of defensive routines
  • Create high-performing teams and productive inter group dynamics

Leading for Innovation and Change

  • Playing to win
  • Balance, as a leader, challenging and supporting people
  • How to deal with the uncertainties of change
  • Role of leadership and empowerment in change
  • Concluding lecture

We reserve the right to adjust the course information (including price, date, location, faculty, course arrangement and other details)

Teaching Language

English with sequential Chinese interpretation

Admissions Procedures

Applications are requested at least 30 days before the programme start date. Applications are reviewed as they arrive and admissions are subject to the final confirmation of CEIBS. Any applications received after that date will be considered on the basis of space availability. For more information, please contact our Customer Service Team in Shanghai, Beijing or Shenzhen.


Any cancellation made 30 days or more prior to the programme start date is eligible for a full refund of programme fees paid. However, the expenses arising therefrom shall be for the account of the applicant or his/her employer. Any cancellation made less than 30 days prior to the programme start date shall be subject to a fee of 20 percent of the total programme fee. After the programme starts, no fees shall be refunded for participants who withdraw from the programme for any reason.


To ensure the continuity of your learning, you are required to make proper arrangements according to the course schedule after receiving your letter of enrollment. We will neither make up lessons for you nor confer you with the certificate of completion if you are absent from the course for personal reasons. CEIBS reserves the right to amend information on this programme including price, discount, date, location, faculty, daily schedule and other details.