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Corporate Strategy Driving Marketing Metrics & CRM Strategy  
     
  2007.04.19 / Shanghai / CEFORUM  
     
  English  
     
 
 
     
 
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  Description  
     
 

Dear Friends,
 
Together with the MBA 2006 Marketing Club, we cordially invite you to attend CEIBS Executive Forum: “Corporate Strategy Driving Marketing Metrics & CRM Strategy” on April 19, presented by Mr. Chip Reeves, Director of Marketing and Sales Process, Dow Corning Corporation.

In his current role as Director of Marketing and Sales Process, Chip is leads the convergence of Customer Relationship Management (CRM), e-business and compliance activities within Marketing and Sales at Dow Corning.  Chip recently championed the implementation of a new CRM foundation;he is also leading global team efforts around Marketing Metrics and e-Capability Leverage to support the business strategy at Dow Corning。

Chip joined Dow Corning in 1988 as Field Sales Representative and was assigned to Tokyo, Japan. He has spent nearly a third of his career and two assignments based in Japan and working across Asia.  He speaks Japanese and was a key facilitator in the early 90’s as Dow Corning integrated Asian Area operations.   His career reflects diversity in experience, having served in marketing and sales, customer service and business process design leadership.

Outside of Dow Corning he also served as the Chairman for the Americas SAP User Group (ASUG) Customer Management Group.  Chip holds a Bachelor of Science degree in marketing from Indiana University and a MBA from Michigan State University.

 
 
 
     
  Organizers  
     
 
CEIBS Executive Forum Committee together with MBA 2006 Marketing Market Club
 
 
 
     
  Programme  
     
 

18:30-20:00

Corporate Strategy: Enabling Strategy with Process Foundations

Customer Relationship Strategy

    - Enhancing Customer Experience

    - Reframing Customer Relationship Management

    - An Example of Integration: Global Leads

Benefits & Results

Q&A

 
 
 
     
  Speaker(s)  
     
 
Mr. Chip Reeves, Director, Marketing & Sales Process, Dow Corning Corporation
 
 
 
     
  Fee  
     
 
free
 
 
 
     
  Venue Description  
     
 
699 Hong Feng Road, CEIBS Shanghai Campus
 
 
 
     
  Contact Person  
     
 

Please RSVP before16 April to Ms. Shirley Xiao at xshirley@ceibs.edu

Phone: +86-21- 2890 5189

 
 
 
     
   
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