• 2008.07.16 - 07.19   [Shanghai]   English with sequential Chinese interpretation

Dear Human Resources Manager,

To be able to adjust to quick changing circumstances in the market, organisations have to become flexible and agile. Many organisations in China are developing and changing their structures and their culture of collaboration. New forms of organisation and new practices of management and change are emerging. This level of change and the necessity to be innovative force managers and HR professionals to rethink their opinions on how to lead the process of improvement, change and renewal. The learning capacity of organisations could well become the only competitive advantage which is difficult to copy.

What does it take to create a learning organisation? What are the obstacles in the process of change? What are proven strategies to deal with these obstacles and create momentum? What is the impact of the uncertainties of change for the leadership role? What do employees and managers expect of the executives responsible for the transformation of the organisation? What can the role and contribution of the HR function be in the process of becoming more focused on learning and change? The programme “Organisational Development and Change” will offer answers to these questions.

Executives ask the HR professional to become a partner in business and a facilitator of change. Top executives require the support of HR in balancing the need to preserve the continuity of efficient operations with the need to prepare the organisation for change and innovation.

To support you in your changing role, this programme will give you insights in the dynamics of change and strategies to work effectively with the uncertainties and emotions that are the unavoidable consequences of the change process.

I look forward exploring the complex dynamics of organisational development and change with you.

André Wierdsma
Programme Director

The programme is aimed at senior HR professionals and senior managers who wish to increase their understanding and their competences to lead change. New business managers, project managers and upper middle line managers in organisations with a challenging environment will also benefit strongly from the programme.

Participants in this programme will gain:

• An understanding of the phases in the evolution of organisations
• A deep understanding and insight in the complexity of change processes
• Different strategies to work with the uncertainties and emotions
• Valuable insights into the possibilities of the contribution of HR professionals
• A new strategy to become a learning organisation
• Insight in the crucial role of leadership for initiating, directing and facilitating change

• The evolution of organisations
• The need for change
• The dynamics of the process of change
• Strategies for change: strengths and weaknesses
• The impact of the intensity of the change process
• How to work with resistance (employees and managers) at different levels of the organisation
• Leadership and the psychology of the change process
• The role of HR professional in the change process

Day 1

• morning    The evolution of organisations
  • Growth models and phases in the evolution
  • Organisations as systems
  • Change as competitive advantage
• afternoon     The Challenge of Change
  • Case discussion: Jacob Suchard
  • Models of change
  • Perspectives on change
  • Objectives of change
• evening     Assignment in Groups
  • Case study: Transforming Singapore’s public libraries

Day 2

• morning     Understanding the Need for Change
  • Managing transitions
  • Change strategies
  • Steps in a change process
  • Best practices
• afternoon     Strategies for Managing Change
  • Case discussion
  • Critical dilemmas in transitional moments
  • The heart of change
• evening     Assignment in Groups
  • Case study: Tesco

Day 3

• morning     The Learning Organisation, Anchoring the Learning Capacity
  • Characteristics of the learning organisation
  • Competences to learn collectively from results
  • Co-creation strategies
• afternoon    The Role of the HR Professional in Enabling Change
  • Case discussion
  • Roles of HR in enhancing change
  • Building credibility for the HRM function: integrated perspective
• evening     Self Study

Day 4

• morning     Psychology of Change
  • Leadership roles and changes during the career
  • Understanding the psychology of change
  • Managing resistance and uncertainty
• afternoon     Leadership and Change
  • Case discussion
  • The dynamics of interpersonal relations
  • The dynamics of emotions in the process of change

Professor André Wierdsma, Programme Director

Applications are reviewed as they arrive. Completed applications must be received 20 working days before the start of the programme. Any applications received after that date will be considered on a space-available basis. Please address all applications and enquiries to our customer service team in Shanghai, Beijing or Shenzhen.

If a confirmed booking is cancelled within 15 working days of the start of the programme, or if the applicant fails to attend the programme, a cancellation fee equaling to 20 percent of the total programme fee will be charged. If an applicant is unable to attend the programme, the applicant may transfer to another CEIBS Executive Education Programme within the same calendar year. When a request to substitute participant(s) for the same programme is made less than 15 working days prior to the start of the programme, the seat(s) will not be guaranteed.

* CEIBS reserves the right to amend information on this programme including price, date, location, faculty, daily schedule and other details.

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