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Frequently Asked Questions

What can I do if I need an academic transcript or certificate from CEIBS?

- Click here

- If you have any questions regarding academic transcript, degree certificates or official letters, please contact:
CEIBS Academic Dean's Office
Room 421, Faculty Building, 699 Hongfeng Road
Tel: +86 21 2890 5915
E-mail: studentaffairs@ceibs.edu.

- Employers or agencies seeking verification of qualifications should send a written request, photocopy of certificate and signed written authorisation from the student or alumni being verified to studentaffairs@ceibs.edu.

What shall I do if there is a problem with my alumni email account?

If there is any problem with you CEIBS email account, please contact Cecilia Chen at ccecilia@ceibs.edu; phone: 021-28905666 or email Jacky Qin at qjacky@ceibs.edu.

How can I apply for an alumni card?

Just send your name, class code and a digital passport style photo to qjacky@ceibs.edu. You will be notified by email when your application is approved.

How can I contact alumni from different classes and grades?

Log into the alumni system (through our website) or iAlumni (on phone or iPad) to search for alumni by industries, institution, name etc.

How can I update my personal information in the alumni system?

- Log on to the "Online Alumni Community"

FAQ

- Log on to CEIBS iAlumni with your phone or iPad:

FAQ
 
- Send your updated information to Ms. Wu Junhui at wjunjui@ceibs.edu or call her at 021-2890 5526.

- Send your information to your class coordinator, or a CEIBS staff you are familiar with, asking them to forward the information to Ms. Wu Junhui of the Alumni Association.

What if I forget my CEIBS password?

If you cannot remember the password to your CEIBS account, you may retrieve it through our alumni website. Please visit alumni homepage, click on "Reset your password" on the left side of the page, and enter the relevant information in the online form.
If you encounter any problems, please contact Cecilia Chen from the Alumni Office at ccecilia@ceibs.edu or 021-28905666.